The zone matters as much as the symptom here. Coverage is assigned across seven parts of the metro rather than claimed for all of it, so the second question on the form is where the house is.
A sentence is enough. How many air handlers the house has, if you know, helps with the range. The diagnosis is the contractor’s job.
One number for the whole metro. Say the symptom and the part of town; the zone is what decides who covers you.
Leave it off until the vent has been looked at. A dryer that takes two cycles is a dryer pushing hot air into a run full of lint, and the wait costs nothing.
A written scope from one contractor covering your zone: systems, supplies and returns counted, what is included, what is licensed work quoted separately, and how long it takes. Compare it to the checklist before you book.
On purpose. Calls and form sends land with the same person, and a form send leaves a written note of what was asked and which zone it came from.
Two systems means two sets of plenums, two sets of returns and two hookups for the machine. A 2,600-square-foot two-story on two systems is a bigger job than a 3,000-square-foot single-story on one. If you are not sure, look in the attic and count the cabinets.
Drywall dust takes longer to remove than ordinary dust and it is the one thing a crew wants to know before quoting. It is also the case where nearly everyone agrees cleaning is warranted, so it changes the conversation from “whether” to “how much.”